How to change your dial-up number
This page will help Windows users manually change the phone number
and username to establish a dialup connection to 1internet. If you need assistance with making this change, please
call (866) 565-4968 and we will be happy to help you.
Note: We highly recommend that you install the
dialer instead of manually changing your number. The instructions
are provided to those who do not wish to use the dialer to establish
your internet connection. You can install the dialer by clicking
here.
First you will need to find a new local access
number. After you have your new local phone number, please select
a list of instructions from the following based on which operating
system you have.
Windows 95/98
- With your computer on, double click the "My Computer"
icon usually located in the upper left hand corner of the Windows
desktop.
- Double click on "Dialup Networking" to open the Dialup
Networking window.
- Using the RIGHT mouse button, click once on your Internet connection.
(This connection may be named “1internet” or “My Connection.”)
- Using the LEFT mouse button, click on "properties"
and a new window will appear.
- Change the phone number from our list of national phone numbers
and select the one closest to you. In most cases you do not need
to enter the AREA CODE since the number your computer is dialing
should be a LOCAL CALL. You can uncheck “Use area code and
Dialing Properties.” In some rare cases, you may need to
enter the area code as well. Please verify with your local phone
company that this will be a local call.
- Click on the "Server Types" tab.
- The type of dialup server should be set to "PPP: Internet,
Windows NT Server, Windows 98" The only things that need
to be checked are "Enable Software Compression" and
"TCP/IP". Click on the "TCP/IP Settings" button.
- Make sure there is a black dot next to "Server assigned
IP address" and a dot next to "Server assigned Name
Server Address" Use IP header compression and Use default
gateway on remote network should be checked.
- Click OK to close the TCP/IP settings window.
- Click OK again to close the Properties window.
- Using the LEFT mouse button, double click on your connection.
A new window appears...
- Look closely at the username. It should end with 1internet.us. Example: jdoe1internet.us
- If your password is typed in, you will want to remove it and
type it in again. (You should see a bunch of X’s or *'s
if the password is typed in).
- Click connect and you should connect with the new settings.
Windows ME
- Click on the START button. Then Select Settings. Then select
Dialup Networking
- Double click on "Dialup Networking"
- Using the RIGHT mouse button, click once on your Internet connection.
(This connection may be named “1internet” or “My Connection.”)
- Using the LEFT mouse button, click on "properties"
and a new window will appear.
- Under the General tab, uncheck Use area code and Dialing Properties
checkbox, and ensure that the correct modem is listed in the Connect
using box. Change the phone number from our list of national phone
numbers to select the one closest to you. This is located on our
home page. In most cases you do not need to enter the AREA CODE
since the number your computer is dialing should be a LOCAL CALL.
In some rare cases, you may need to enter the area code as well.
Please verify with your local phone company that this will be
a local call.
- Click on the "Networking" tab. Only TCP/IP needs to
be checked for "Allowed Network Protocols:"
- Click on "TCP/IP Settings" Make sure there is a black
dot next to "Server assigned IP address" and a dot next
to "Server assigned Name Server Address"
- Click OK
- Click OK again
- Double click on your connection.
- Look closely at the username. It should end with 1internet.us. Example: jdoe1internet.us
- If your password is typed in, you will want to remove it and
type it in again. (You should see a bunch of X’s or *'s
if the password is typed in).
- Click connect and you should be able to connect with the new
settings.
Windows 2000
- Select Start->Settings->Control Panel a new window will
appear...
- Click on the icon for Network and Dialup Connections. You may
have to scroll down to find it. The contents of the Control Panel
are listed alphabetically by default. Once you click on the icon,
and a new window will appear. (This connection may be named “1internet” or “My Connection.”)
- Using your left mouse button, select Connect on the dropdown
menu. A new window will appear.
- Change the phone number from our list of national phone numbers
and select the one closest to you. In most cases you do not need
to enter the AREA CODE since the number your computer is dialing
should be a LOCAL CALL. You can uncheck “Use area code and
Dialing Properties.” In some rare cases, you may need to
enter the area code as well. Please verify with your local phone
company that this will be a local call.
- Look closely at the username. It should end with 1internet.us. Example: jdoe1internet.us
- If your password is typed in, you will want to remove it and
type it in again. (You should see a bunch of X’s or *'s
if the password is typed in).
- Click on "Dial"
- If Windows asks "Make the phone number change permanent?"
answer "Yes"
- This should connect you with the new settings
Windows XP
First determine which screen mode you are in. If you have switched
your screen mode to 'Windows Classic', please follow the instructions
for Windows 2000. If your screen mode is in 'Windows XP' mode, then
proceed with the following instructions. Note: If you don't know
how to determine this, an easy hint is that Windows XP mode generally
has a green 'Start' button and the Windows Classic mode has a gray
'Start' button.
- Select Start->Connect To-> and then select your connection
with your left mouse button.(This connection may be named “1internet” or “My Connection.”) A new window
will appear.
- Change the phone number from our list of national phone numbers
and select the one closest to you. In most cases you do not need
to enter the AREA CODE since the number your computer is dialing
should be a LOCAL CALL. You can uncheck “Use area code and
Dialing Properties.” In some rare cases, you may need to
enter the area code as well. Please verify with your local phone
company that this will be a local call.
- Look closely at the username. It should end with 1internet.us. Example: jdoe1internet.us
- You will want to remove your password and type it in again.
(You should see a bunch of X’s or *'s if the password is
typed in).
- Click on "Dial"
- If Windows asks "Make the phone number change permanent?"
answer "Yes"
- This should connect you with the new settings
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